Delete your CardComps account
CardComps by XEPATOP
In the app
- Open CardComps and go to Settings.
- Scroll to Account and tap Delete account and data.
- Confirm. Deletion is immediate.
Without the app
Email dev@xepatop.comfrom the address you signed up with, subject “Delete my CardComps account”. I'll delete the account within 30 days, usually much sooner, and reply when it's done.
What is deleted
- Your account and sign-in email
- Your synced collection, favourites, price alerts and collection value history
- Backed-up card photos, if you turned backup on
- Push notification tokens
What is kept
- Scans you reported as wrong. They are stored for fixing recognition errors without your account or email, so they can't be traced back to you.
- Purchase records that Google Play and I must keep for tax and accounting law, for the period that law requires.
- The collection stored on your phone stays there until you uninstall the app or clear its data.
Deleting the account doesn't cancel a subscription. Cancel it in Google Play: Play Store → profile → Payments & subscriptions → Subscriptions.
More detail: Privacy policy.